-New quality programme rewarding great taste-
08 April, 2013, LONDON – Stella Artois, the UK’s favourite premium beer brand¹,will be focusing the on trade’s attention on the importance of a perfectly poured and presented Stella Artois Chalice throughout 2013. A series of activities and incentives have been created to showcase the pouring ritual, and communicate the growth potential of serving Stella Artois in the correct way. Among the initiatives is an exclusive new reward programme, Stella Artois Connoisseurs, which celebrates the brand’s commitment to quality and pouring excellence.
The superior beer experience starts with the Chalice. The shape of the Chalice reflects hundreds of years of Belgian heritage. It also keeps the Stella Artois cooler for longer through the stem design, and promotes better head retention. Research shows that Stella Artois served from a Chalice increases consumers’ ‘willingness to pay more’ by 67% and increases their ‘perception of high quality’ by 20%.²
The superior beer experience ends with the skim. The bartender must seal the head to remove larger bubbles which burst quicker causing the beer to dissipate. The sealed head traps carbonation, allowing the head to last longer throughout the drinking experience. As 2012 Stella Artois World Draught Master Allaine Schaiko explains: “Maintaining the head in this manner is critical because the foam is where the slightly pronounced bitterness of Stella Artois comes to the forefront. If you lose the head, you change both the taste and sensorial experience of the product.”
Selected outlets will be invited to join the Stella Artois Connoisseurs programme. These are outlets that are committed to quality, ranging from their drinks selection through to their high standards of customer service and bar staff training. The Stella Artois Connoisseurs programme enables these outlets to provide this superior beer experience by giving them the tools required to deliver the experience and then, rewarding them for bringing the Stella Artois pouring ritual to life for the consumer.
The most important tools for the bar staff are the new Stella Artois skimmers, cups and drip trays which have been meticulously designed to signal to consumers that there is a beer available which is as discerning as they are.
Bar staff delivery of the Stella Artois pouring ritual will be monitored by mystery shoppers. Those outlets that perform all required steps of the programme will be rewarded by Stella Artois in the form of a loaded Visa Debit reward card.
Iain Newell, Marketing Director AB InBev UK said: “We are truly passionate about delivering the brand promise of a perfectly poured and presented Chalice of Stella Artois every time. We believe that outlets adopting the Stella Artois pouring ritual can set themselves apart with their demonstration of, and appreciation for, genuine quality. The Stella Artois Connoisseurs programme is our opportunity to bring this quality experience alive in the on trade by rewarding those outlets and bar staff who are absolutely committed to quality. The focus and investment we are putting behind promoting the Stella Artois pouring ritual will create increased consumer demand which will benefit our customers.”
An example of an outlet that has already seen the benefits of adopting the Stella Artois pouring ritual is The Folly from Drake & Morgan. Taskin Mussaffer, Business Development Director said: “Our customers are passionate about our outlets because of the quality of experience they receive every time they walk through the door. We love that Stella Artois are as focused on the quality of experience as we are and can really see how much our customers appreciate receiving their Stella Artois perfectly poured and presented every time. We are delighted to be part of the Connoisseurs programme in 2013.”
The Stella Artois pouring ritual forms part of the overall communications plan for the brand. Poster, digital and online advertising will focus on specific details of the pour, for example elevating the role of ‘The Skim’ in the campaign ‘ A Cut Above.’
Selected outlets will be invited to join the programme from April. Those outlets not selected for the programme can still implement the pouring ritual using the iconic Chalice. Outlets can order and purchase Chalices by contacting their beer supplier, calling 01254 277844 or by visiting www.barsupermarket.com.
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- Synovate BPT Tracker R3M data. Total sample. June 2012
- Synovate BPT Tracker R3M data August 2012
Stella Artois Connoisseurs participants are subject to the programme’s terms and conditions.
Pictured: Cuan Dumas, The Folly
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About Anheuser-Busch InBev
Anheuser-Busch InBev is a publicly traded company (Euronext: ABI) based in Leuven, Belgium, with American Depositary Receipts on the New York Stock Exchange (NYSE: BUD). It is the leading global brewer, one of the world’s top five consumer products companies and recognized as first in the beverage industry on FORTUNE Magazine’s “World’s Most Admired” companies list. Beer, the original social network, has been bringing people together for thousands of years and our portfolio of well over 200 beer brands continues to forge strong connections with consumers. We invest the majority of our brand-building resources on our Focus Brands – those with the greatest growth potential such as global brands Budweiser®, Stella Artois® and Beck’s®, alongside Leffe®, Hoegaarden®, Bud Light®, Skol®, Brahma®, Antarctica®, Quilmes®, Michelob Ultra®, Harbin®, Sedrin®, Klinskoye®, Sibirskaya Korona®, Chernigivske®, Hasseröder® and Jupiler®. In addition, the company owns a 50 percent equity interest in the operating subsidiary of Grupo Modelo, Mexico’s leading brewer and owner of the global Corona® brand. Anheuser-Busch InBev’s dedication to heritage and quality originates from the Den Hoorn brewery in Leuven, Belgium dating back to 1366 and the pioneering spirit of the Anheuser & Co brewery, with origins in St. Louis, USA since 1852. Geographically diversified with a balanced exposure to developed and developing markets, Anheuser‑Busch InBev leverages the collective strengths of its approximately 118 000 employees based in 23 countries worldwide. In 2012, AB InBev realized 39.8 billion US dollar revenue. The company strives to be the Best Beer Company in a Better World. For more information, please visit: www.ab-inbev.co.uk